Cookie Policy

1. Introduction

This Cookie Policy explains how WingSnob ("we", "us", or "our") uses cookies and similar technologies when you visit our website wings-snobs.digital (the "Service"). This policy describes what cookies are, how we use them, the types of cookies we use, and how you can control your cookie preferences.

By using our Service, you consent to our use of cookies as described in this Cookie Policy. This Cookie Policy should be read together with our Privacy Policy, which explains how we collect, use, and protect your personal information.

As a food delivery and restaurant service, we use cookies to enhance your ordering experience, remember your preferences, analyze our website performance, and provide personalized content and advertisements.

2. What Are Cookies

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the owners of the site.

How Cookies Work

When you visit our website, our server sends a cookie to your browser, which stores it on your device. The cookie contains information that can be read by the website when you visit it again. This allows us to recognize you as a returning visitor and remember your preferences.

Types of Cookies by Duration

• Session Cookies: These are temporary cookies that are erased when you close your browser. They help us recognize you as you navigate through our website during a single browsing session.
• Persistent Cookies: These cookies remain on your device for a set period or until you delete them. They help us recognize you when you return to our website.

Types of Cookies by Provider

• First-Party Cookies: These are set by WingSnob directly and can only be read by us.
• Third-Party Cookies: These are set by other companies whose services we use on our website, such as analytics providers or advertising networks.

3. Why We Use Cookies

We use cookies for several important reasons that enhance your experience on our food delivery platform:

• Cart Persistence: Remember items you've added to your shopping cart
• Login Status: Keep you logged in during your visit
• Order Processing: Enable secure order placement and payment processing
• Location Services: Remember your delivery address for faster ordering
• Menu Preferences: Save your dietary preferences and favorite items
• Performance Monitoring: Track how our website performs to ensure fast loading
• Security: Protect against fraud and ensure secure transactions
• Analytics: Understand how visitors use our website to improve our service
• Marketing: Show you relevant advertisements and promotions

4. Types of Cookies We Use

We use four main categories of cookies on our website. The following table provides detailed information about each cookie we use:

4.1 Strictly Necessary Cookies

These cookies are essential for the website to function and cannot be disabled. They are usually set in response to actions made by you which amount to a request for services.

Cookie Name	Provider	Purpose	Type	Duration
PHPSESSID	WingSnob	Maintains user session and shopping cart	Session	Browser close
cookieConsent	WingSnob	Stores your cookie consent preferences	Persistent	1 year
csrf_token	WingSnob	Security protection against cross-site attacks	Session	Browser close
cart_items	WingSnob	Remembers items in your shopping cart	Persistent	30 days
delivery_location	WingSnob	Stores your preferred delivery address	Persistent	90 days
user_preferences	WingSnob	Saves dietary restrictions and preferences	Persistent	1 year

4.2 Performance/Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Cookie Name	Provider	Purpose	Type	Duration
_ga	Google Analytics	Distinguishes unique users and sessions	Persistent	2 years
_gid	Google Analytics	Distinguishes unique users for 24 hours	Persistent	24 hours
_gat	Google Analytics	Throttles request rate	Persistent	1 minute
_gat_gtag_UA_*	Google Analytics	Throttles request rate for specific property	Persistent	1 minute
page_views	WingSnob	Tracks popular menu items and pages	Session	Browser close

4.3 Functionality Cookies

These cookies allow the website to remember choices you make and provide enhanced, more personal features.

Cookie Name	Provider	Purpose	Type	Duration
language	WingSnob	Remembers your preferred language	Persistent	1 year
region	WingSnob	Stores your geographic region for menu customization	Persistent	6 months
font_size	WingSnob	Remembers accessibility preferences	Persistent	1 year
recent_orders	WingSnob	Stores your recent order history for quick reordering	Persistent	90 days
favorite_items	WingSnob	Saves your favorite menu items	Persistent	1 year

4.4 Targeting/Marketing Cookies

These cookies track your browsing habits to enable us to show advertising which is more likely to be of interest to you.

Cookie Name	Provider	Purpose	Type	Duration
_fbp	Facebook	Stores browser and user unique ID for Facebook advertising	Persistent	90 days
fr	Facebook	Enables Facebook advertising features	Persistent	90 days
IDE	Google DoubleClick	Used for targeted advertising across Google network	Persistent	1 year
promo_shown	WingSnob	Prevents repeated display of promotional offers	Persistent	7 days
campaign_source	WingSnob	Tracks marketing campaign effectiveness	Session	Browser close

5. Third-Party Cookies

Some cookies on our website are set by third-party services that we use to enhance your experience and help us understand our website performance:

Google Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics uses cookies to collect information about your use of our website and generate reports on website activity. Google's privacy policy is available at: https://policies.google.com/privacy

Facebook Pixel

We use Facebook Pixel to measure the effectiveness of our advertising and show you relevant ads on Facebook and Instagram. Facebook's privacy policy is available at: https://www.facebook.com/policy.php

Google Ads

We use Google Ads to display targeted advertisements to users who have visited our website. Google's privacy policy is available at: https://policies.google.com/privacy

6. Cookie Duration

Cookies have different lifespans depending on their purpose:

7. How to Manage Cookies

You have several options for managing cookies on our website:

7.1 Browser Settings

You can control cookies through your browser settings. Here are instructions for popular browsers:

7.2 Opt-Out Links

You can opt out of specific tracking services:

• Google Analytics: Google Analytics Opt-out Browser Add-on
• Facebook Ads: Facebook Ad Preferences
• Google Ads: Google Ads Settings
• Industry Opt-out: Digital Advertising Alliance Opt-out

7.3 Our Cookie Consent Tool

When you first visit our website, you'll see a cookie banner allowing you to accept, reject, or customize your cookie preferences. You can change these preferences at any time by:

• Clearing your browser cookies (this will reset your preferences)
• Visiting our website in an incognito/private browsing window
• Contacting us directly to update your preferences

8. Consequences of Disabling Cookies

If you choose to disable cookies, you may experience the following limitations:

Essential Functions That Won't Work

• Shopping Cart: Items won't be saved in your cart between page visits
• Order Placement: You may not be able to complete orders successfully
• User Login: You'll need to log in repeatedly during your visit
• Payment Processing: Secure payment processing may be affected
• Address Saving: Your delivery address won't be remembered

Enhanced Features That Won't Work

• Personalized menu recommendations based on your preferences
• Recently viewed items and quick reordering options
• Customized promotional offers and discounts
• Saved dietary restrictions and allergies
• Language and region preferences

9. Do Not Track Signals

Some browsers have a "Do Not Track" (DNT) setting that sends a signal to websites requesting that they not track users. Currently, there is no industry standard for how websites should respond to DNT signals.

At this time, our website does not respond to Do Not Track signals. However, you can use our cookie consent tool or browser settings to control how we use cookies and tracking technologies on our website.

To enable Do Not Track in your browser:

• Chrome: Settings > Privacy and security > Send a "Do Not Track" request
• Firefox: Settings > Privacy & Security > Send websites a "Do Not Track" signal
• Safari: Preferences > Privacy > Ask websites not to track me
• Edge: Settings > Privacy, search, and services > Send Do Not Track requests

10. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

• Update the "Last Updated" date at the top of this policy
• Post the revised policy on our website
• If changes are significant, notify you via email or through a prominent notice on our website
• For material changes affecting your rights, obtain your consent where required by law

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and similar technologies.

12. More Information About Cookies

To learn more about cookies and how they work, you can visit these helpful resources:

• All About Cookies - Comprehensive information about cookies
• UK ICO Cookie Guide - Information Commissioner's Office guide
• Cookiepedia - Database of cookies and their purposes
• Chrome Cookie Help - Google's guide to managing cookies
• Firefox Cookie Protection - Mozilla's privacy features

For mobile device cookie management:

• iPhone/iPad Cookie Settings
• Android Chrome Cookie Settings

Remember: This Cookie Policy is part of our commitment to transparency and your privacy. We believe in giving you control over your data while providing the best possible food ordering experience.